FAQ
Frequently asked questions
Everything you need to know about CredVerse. Can't find what you're looking for? Our support team is here to help.
01What is CredVerse?
CredVerse is a secure platform for issuing, managing, and verifying digital credentials. Organizations use it to create beautiful certificates and badges that recipients can share and verify instantly.
02How does credential verification work?
Every credential issued on CredVerse has a unique verification URL and QR code. Anyone can scan the QR code or visit the verification page to confirm the credential's authenticity without needing an account.
03Is CredVerse free to use?
The Starter plan begins with 100 one-time welcome credits. Contact us to discuss Professional or Enterprise pricing and terms; online paid checkout is not currently offered.
04Can I customize my credentials?
You can customize colors, add your organization logo, and create credential templates that match your brand. Contact us to discuss additional workflow needs.
05How do recipients claim their credentials?
Recipients receive an email with a claim link. They can also claim credentials through custom claim pages that you can share via QR codes, social media, or embed on your website.
06Can recipients add credentials to LinkedIn?
Yes! With one click, recipients can add their credentials to their LinkedIn profile. The credentials appear in the Licenses & Certifications section with your organization's branding.
07What security measures does CredVerse use?
We use Row Level Security (RLS) to isolate each organization's data. All credentials are cryptographically hashed, and we never store sensitive recipient information unnecessarily.
08Can multiple organizations co-issue credentials?
Yes, our collaboration feature allows multiple organizations to co-issue credentials. This is perfect for joint programs, partnerships, and cross-institutional certifications.
09How do I get started?
Simply sign up for a free account, complete your organization profile, and start issuing credentials. No technical expertise or setup fees required.
10What file formats can I use for bulk imports?
You can upload CSV files with recipient information for bulk credential issuance. We support standard CSV formats with columns for names, emails, and custom fields.
Still have questions?
Can't find the answer you're looking for? Our support team is here to help.